Effective Date: 2025–2026

1. Introduction

PROMED EXPRESS FL (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect,
use, and protect your personal information in compliance with the California Consumer Privacy Act (CCPA).
By using our mobile application (the “App”), you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of personal information from users:

• Identifiers: First and last name, email address, and password.
• Geolocation Data: Your location when using the App.
• User Content: Photos and videos when you grant the App access to the camera or gallery.

3. Purpose of Data Collection

Main purpose: The App facilitates the transfer of medical samples (MS) between authorized and approved institutional locations for medical use. We collect data to support that purpose, improve performance, and enable process improvements through analytical reporting.

We use your data for business purposes, including:

• Providing and improving our services.
• User authentication and account management.
• Location-based features.
• Enhancing user experience and security.

4. Data Sharing and Disclosure

We do not sell or share your personal data with third parties for advertising purposes. We may disclose information in the following cases:

• To service providers who assist us in business operations (under confidentiality agreements).
• If required by law, legal process, or to protect our rights, property, or safety, or that of others.

5. Your CCPA Rights

Under the CCPA, California residents have the right to:

• Know what personal data we collect and how we use it.
• Request deletion of their personal data.
• Opt out of the sale of personal data (not applicable — we do not sell data).
• Be free from discrimination for exercising these rights.

To exercise your rights, contact us at admin@promedfl.com. We will verify your identity before processing any request.

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, use, or disclosure. Data is stored on secure servers managed by trusted third-party partners under contractual obligations. However, no system can guarantee absolute security.

7. Children’s Privacy

The App is not intended for users under the age of 13, and we do not knowingly collect personal data from children under 13.

8. Changes to This Policy

We may update this policy periodically. Any changes will be posted in the App. Continued use of the App after updates indicates your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: